Your Privacy Matters To Us
Discover how we protect and process your personal information online.
About Our Privacy Policy
Zelaroanexo is dedicated to managing your personal information with respect and responsibility. We ensure your data is processed in accordance with Australian privacy standards, prioritising your security and transparency at every step.
This Privacy Policy outlines what information we collect, how we use it, when we share it, and the control you have over your data. Reviewing our policy helps you make informed decisions while interacting with our website.
How We Collect Your Data
We collect data when you interact with our website, such as registering, contacting us, or browsing pages. Information may be provided directly or collected automatically through cookies and analytics tools.
Information You Provide Directly
- Details submitted in forms, such as name and email address.
- Information shared when contacting support or submitting feedback.
- Preferences you indicate when customising your profile.
- Information included in comments or communications on our blog.
- Details entered when subscribing to newsletters or updates.
Information Collected Automatically
- Browsing data such as IP address, browser type, and device information.
- Website usage patterns, including pages visited and time spent.
- Cookies that remember your session, preferences, and activity.
- Analytics data capturing behaviour trends and website performance.
- Geographic information based on your device’s location settings.
How We Use Your Data
We use collected information to enhance your website experience, improve content, maintain security, and respond to your requests.
- Managing user accounts and preferences securely online.
- Processing inquiries and delivering requested services.
- Improving features, interfaces, and website performance.
- Analysing engagement to create relevant, helpful content.
- Notifying you about policy updates or important changes.
- Offering customer support and resolving issues efficiently.
- Complying with Australian privacy and legal regulations.
Our Commitment: We value your privacy and take robust measures to safeguard it at all times. Our processes are designed to ensure your personal data is accurate, protected, and only used for its intended purposes.
When We Share Your Data
We share data with third parties strictly as necessary for website operation, legal compliance, or service facilitation—never for unrelated marketing.
Working With Service Providers
Some services, like hosting and analytics, may require sharing information with trusted partners solely for delivering our website functionality.
Legal Requirements And Disclosures
Your data may be disclosed if required to comply with the law, regulatory inquiries, or valid governmental requests.
Anonymous Data & Statistics
We may use aggregated data for performance analytics, always without identifying you personally.
Your Data Rights
You have the right to access, amend, or delete your data, as well as to request information about how it’s used. Contact us to exercise these rights.
- Access your data when requested promptly and securely.
- Request corrections to incomplete or inaccurate data.
- Ask us to erase your personal information as permitted.
- Obtain a copy of your data in a usable format.
- Object to certain data uses, such as direct marketing.
- Restrict processing of your data in some cases.
If you wish to exercise your rights or have questions, contact our privacy team. We respond promptly and handle all requests confidentially.
How We Protect Your Data
We apply rigorous safeguards, both technical and organisational, to secure your information against loss, misuse, or unauthorised access.
Technical Security Measures
- Encryption of sensitive data in transit and at rest.
- Firewall systems and network protection protocols.
- Routine updates and security patches for our platform.
- Continuous monitoring for unusual or suspicious activity.
Organisational Security Measures
- Employee privacy training and strict access controls.
- Clear internal policies for handling personal data.
- Confidentiality agreements with partners and staff.
- Data privacy audits to review practices regularly.
How Long We Keep Your Data
We retain your data as long as necessary for business, legal, or security reasons. Specific retention periods depend on the nature of the information.
- Retained while your user account is active.
- Held for content relevance and user benefit.
- Kept for effective support and reference.
- Maintained in line with legal requirements.
- Stored only as long as consent is given.
Data will be deleted when it’s no longer required.
International Data Transfers
Where necessary, data may be processed outside Australia. We require partners to have adequate data protection measures in place.
- Compliance with Australian privacy standards ensured.
- Transfers only to trusted, reputable providers.
- Agreements require robust security commitments.
- Your data rights are preserved during transfer.
Use Of Cookies & Tracking Tools
We use cookies for essential website functions, analytics, and to personalise your experience. Manage preferences any time in your browser.
Cookies We Use
- Enable secure access and core features.
- Monitor site speed and technical performance.
- Remember user preferences on return visits.
- Support added features for convenience.
Browser settings let you allow or restrict cookies as needed.
Updates To This Policy
We may update this policy to reflect changes in legislation or our practices. Any major updates will be posted here.
- Major policies are revised with clear release dates.
- Visitors are notified of significant changes promptly.
- Previous versions remain available for review.
- Check for updates regularly when using our site.
Continued site use means you accept any policy updates.
Contact Our Privacy Team
For privacy questions or rights requests, contact us via the details below.
Zelaroanexo
66 Clarence Street, Sydney, NSW 2000 Australia
Phone: +61 8 8453 7611
Email: content@zelaroanexo.pro
Policy last updated December 23, 2025.
Policy effective from December 23, 2025.